Today the environmental issue is increasingly a key factor in the development of a successful business; you cannot ignore what to adopt eco-sustainable solutions within its business it can positively affect internal processes, in terms of communication and brand perception and - why not - for the possibility of taking advantage of the numerous loans dedicated to those who embrace eco-friendly philosophies. Embracing change by gradually trying to eliminate some trivial habits can truly revolutionize the fortunes of our company.
Think of the thorny issue of paper: just look at any basket adjacent to our desk, or those piles of papers that peep menacingly from the shelves, to understand that yes, perhaps something could be done for the environment and face the work routine with more order and serenity. It is certainly not a new issue, but still not as widespread as it should be. Yet, the advantages are many: lower consumption in terms of polluting printed paper to be disposed of, toner and electricity for printers and photocopiers, and consequently less time wasted for those involved in photocopying, scanning, collating and so on ( too often interns: isn't it time to use them for something smarter?); obvious space saving, and economic savings for paper and stationery costs.
The solution, once again, comes to us from technology. The first step undoubtedly consists in starting to dematerialize the hundreds of documents in the archives, transferring them to their digital version: more easily cataloged and traceable. The use of document management software it can significantly improve internal company processes, warehouse management, relationships with suppliers and even human resources and marketing. The curriculum vitae received, for example, can be sorted according to professional figures, for an easier search in case of need. Direct marketing passes from classic catalogs and flyers, to newsletters, where we can monitor the interest of our customers on this or that product or topic. Digital documents are also safer - they can be divided into private areas that can only be accessed with a password - and improve the standardization of work habits within different departments or branches, both local and international. the difference today is the CRM, precisely because it deals with a crucial issue: the relationship with the customer. This is the latest technology born in DigiFe and represents the new frontier of human resource management: a service that we offer to our customers, but which we are personally adopting with excellent results in terms of cost savings, time, human resource management and customer relations. This is why we are convinced of the validity of the choice to implement a Customer Relationship Management software, which allows for increase organizational efficiency and guarantees greater consumer satisfaction. Everything is moving from off-line to online: with a click you communicate with your collaborators and monitor their work. No more paper, no more than the hundreds of emails that clog our systems, and no more downtime. All the areas of action of the company benefit from the implementation of a system of this type: the support and control of the agents' activities, therefore sales, after-sales assistance, control of the supply chain, analysis of data and above all the possibility of establishing lasting and profitable relationships with the customer.
These are just a few ideas to start improving not only your own environmental impact, but lefficiency and profitability of its businesss. And you, what initiatives do you take or would you take to increase the quality of corporate life?
Green light to the debate!
