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CURIOSITY

Google Chrome on Windows, password manager problems for many users

Are you having trouble entering passwords on Chrome? Find out how a bug in the latest version of Google's browser has caused disruption to millions of users and what fixes are available.


Introduction

Recently, many Google Chrome users have been experiencing problems entering passwords. This inconvenience was caused by a bug in the latest version of Google's browser, 127, released between July 24th and 25th. The incident, which lasted about 18 hours, affected about 15 million users on Windows, Forbes estimates. Even if the problem has been resolved, it is interesting to observe the dynamics of the incident and reflect on how to avoid similar situations in the future.


The Chrome Version 127 Bug

The bug that plagued Google Chrome was a significant error in the browser's version 127 update. The incident caused problems with the password manager, leaving many users with an empty password database and no autocomplete on website authentication pages. This has created enormous inconvenience, especially for those who rely on these features every day to manage their online credentials.


Type and Proportions of the Accident

The problem was significant but not universal. Only users' 25% received the problematic update, and of those, only the 2% actually experienced problems. Google said the incident lasted about 18 hours, meaning the issue was resolved quickly compared to other similar situations. However, the inconvenience affected millions of people, creating considerable inconvenience.


Similarity with the CrowdStrike Case

The Chrome incident bears some similarities to the CrowdStrike case, where an update caused widespread problems. Even then, the update had not been adequately tested before release. Like CrowdStrike, Google apologized publicly and stressed the importance of thoroughly testing updates before making them available to users. Interestingly, both situations highlighted the vulnerability of digital systems even when companies adopt preventative measures such as “staged rollout”.


Workarounds and Temporary Solutions

During the incident, a workaround was available for affected users, but it was not a user-friendly solution. Users had to launch the browser from the command line with a particular set of parameters. Fortunately, the bug was resolved without compromising the password database, which is back to working normally.


Reflections on Technological Habits

When problems like this occur with such popular services, it's natural to wonder about your technological habits. Many wonder whether they should rely on a third-party password manager or completely change their password management habits. However, each solution has its risks. Third-party password managers can also be hacked, and using one password for all sites is strongly discouraged. Passkeys represent hope for the future, but only time will tell if they are truly foolproof.


Conclusion

The Google Chrome version 127 bug incident caused significant disruption, but it also offered important food for thought. It is essential to adopt robust and diverse security measures to protect your online credentials. While technical issues can always happen, carefully and consciously managing your technology habits can minimize the risks. In the future, it will be interesting to see how technologies like passkeys evolve to offer even more secure and reliable solutions.